For all fundraising campaigns, automatic email communications with your fundraisers are enabled.
- Level 1: Highest Volume
- Level 2: Medium Volume
- Level 3: Low Volume (Default Setting)
Email Structure:
Editing Custom Communications
To access and edit any of your custom communications go to the the Communication Tool tab and select Automated Communications.
Please note that any changes made in this section will be applied to all fundraisers across all events and campaigns (Eg. Irish Life Dublin Marathon, Cork City Marathon etc). To edit the communications on a specific campaign. Go to Your Campaigns section.
You have two tabs on the top of your table – one for active and one for in-active. Tick the Custom Template option and click on Edit Template for the email you wish to customise
The preview of your email will appear in the right hand side. My default the fundraiser name and links to open/edit their fundraising page will be included.
You can edit the signature by ticking the “Hide sign-off section” and adding in your own signature to the body of the message.
Your can edit the Subject line of the email by editing the Subject section.
If you want to add in any advanced for more customised features such as fundraiser name, total etc you can copy and paste this from the “Hints” section to pull into the main body of your email.
Don’t forget to hit Save when you are finished editing so your newly customised emails will start sending.